conversational-marketing
Today's customers want to be in the driver's seat. They want to buy (not be sold to), and...
automated-reply-messages
Customers expect quick replies. From marketing and sales questions to customer support requests, speedy issue resolution is of...
omnichannel-customer-experience
Customers don’t just experience your brand through one channel anymore. Now, there are lots of ways for them...
live-chat-statistics
Are you interested in the state of digital marketing in 2021? Then look no further. Customer buyer behaviors...
customer-centric-selling
Customer centric selling focuses on serving your customer’s needs at every step of the sales process. This is...
omnichannel-customer-service
Before omnichannel, customers only had two choices when they wanted to contact your company: phone or fax. Today,...
real-time-chat
Building a connection with your customers is essential—especially if your business is online. Although shopping for and buying...
proactive-customer-service
Proactive customer service is more than just a buzzword. What once seemed like a novel tac has...
inbound-sales
Inbound sales techniques have transformed the buying process, putting the power in the customer's hands. Old school sales...
get-more-shopify-sales
Shopify is a brilliant ecommerce platform that makes it easy to get your store online. But setting up...
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