5 Best AI Chats in 2025

5 Best AI Chats in 2025#

Using one of the best AI chats available in 2025 can enhance customer experience and increase sales. When someone accesses your website, they can count on artificial intelligence to offer assistance and answer their doubts immediately.

Instead of offering scripted answers, AI will search its database to find the best solution and give a personalized answer. Besides, the AI can learn with every interaction, and improve the way it deals with customers to have better results.

What Are AI Chats?#

AI chats use machine learning and natural language processing (NLP) to develop human-like conversations. The AI analyzes data, including previous interactions, to give accurate answers, and find the most efficient solutions. 

The artificial intelligence assesses customer responses, and the company database, identifies patterns, and analyzes words. Therefore, they can detect customer intent, create high-quality content, assist customers, help them make better decisions, and provide valuable insights. 

You can also use Ai chat to improve internal processes. For example, your employees can ask the AI chat to find solutions, find information, and define strategies to achieve specific goals. 

AI Chat Benefits#

1. Enhance Customer Engagement#

Implementing an AI chat on your website can help engage with customers.  For example, if the customer is navigating a product page, the AI assistant can offer help to show the product's benefits and functionality.  If the customer is reading an article on your blog, the chatbot can suggest content based on the theme. 

When customers receive personalized assistance, they tend to connect more with your brand. Improving your brand credibility and authority, making customers more inclined to recommend your products and services, and repeat purchases. 

2. Reduce Costs#

AI chat implementation also helps to reduce costs because your agents can focus on more important tasks. They won't be overloaded with assignments that could be automated, and you won't need to hire more staff. 

You can also reduce costs by implementing actions based on the data-driven insights given by the AI chat, which is capable of analyzing customers' behavior and identifying trends and needs.

3. Saves Time#

Chats that use artificial intelligence can formulate highly accurate responses with a human-like tone of speech. As a consequence, the live agents can leave the AI in charge of answering the chat in many situations. 

4. Generate and Qualify Leads#

The AI chat can detect visitor's intent based on previous interactions, identify opportunities, and act upon them. It also defines the most effective marketing actions to convert qualified leads into customers. 

5. Faster Response Time#

Your website visitors won't have to wait for an answer when sending a message through the chat. The AI will answer them immediately, increasing engagement, and conversion rates, and adding credibility to your company. 

6. 24-hour Customer Support Availability#

You can offer 24-hour customer support with AI chat since the AI will always be available to interact with and solve customer issues. This helps to improve customer experience, encouraging them to become loyal customers.

Essential Features in AI Chat#

1. Easy to Use#

Every AI chat must be easy to use. Its interface should be intuitive, so you and your team can quickly understand how to use it. The onboarding process should go smoothly. The main purpose of an AI chat is to simplify processes not complicate them.

2. Advanced AI Model#

Check out if the AI chat of your choice is up to date with the latest developments in machine learning and natural language processing. It should be able to analyze customer sentiment, retain content, and generate relevant responses based on the context. 

3. Analytics Tools#

High-quality AI chats must have analytics tools to measure key performance indicators, create customer profiles, and provide reports with insights regarding how to improve customer assistance, engage with them, and boost sales. This way your team can make data-driven decisions, diminishing error risks.

4. Integration Options#

Observe if the AI chat of your choice allows you to integrate it with other apps. Ensure that It's compatible with your website, CRM system, and other essential software for your business.

5. Security and Data Privacy#

It's fundamental to guarantee your company and customers' data is protected. Check if the AI chat complies with data protection regulations, and uses encryption protocols. You should also verify the privacy settings.

5 Best AI Chats in 2025#

1. JivoChat#

JivoChat has an AI chat solution for small, medium, and large businesses. It uses natural language understanding (NLU) processes to understand the messages, formulate accurate answers, and respond in a human-like manner. 

You can easily install it on your website and place a personalized chat window on every page. The AI chat is available 24/7, so your clients can solve their doubts at any time. You can also integrate other communication channels, such as Instagram and WhatsApp with JivoChat to manage all of them in a single platform.

Key features:

• Sales optimization
• Natural language understanding
• App integrations
• Customized scenarios
• Qualify users
• Automate actions
• Collect data
• Work with clients 24/7
• Human-like responses
• AI assistant

2. Jasper#

Jasper AI chat can develop conversations about complex subjects. It also has an intuitive interface that aims to simplify its use. 

It can follow storylines, pick up from previous interactions, generate unique content, and understand and write in more than 30 languages. You can integrate it with various apps, including Webflow, Google Sheets, and Zapier. 

Key features:

• Data analysis
• Offer insights
• Expansive base of knowledge
• Familiar design
• Generate unique content
• Understand and write content in more than 30 languages

3. ZenoChat#

You can tailor ZenoChat to your company's needs and style. It allows you to provide personalized assistance based on your input, and knowledge to prevent generic interactions. You can customize your AI personas too. 

It's possible to create your own AI chatbot and train it on your data. All you need to do is upload your files, define your personas,  and set the AI chatbot characteristics. You can use it on more than 30.000 platforms. 

Key features: 

• Create custom AI chatbots
• Train it with your data
• Define a persona with a specific tone of voice
• Fix grammar and spelling
• Support over 25 languages
• App integrations
• Personal intelligence

4. Writesonic#

With Writesonic, you can offer 24x7 customer support, serve global customers in more than 50 languages, automatically measure resolutions, and integrate it with WhatsApp, SMS, and other channels. The AI chat also offers personalized recommendations to customers.

Writesonic chatbot has been used in various industry sectors. For example, in universities as a virtual campus guide. In the real estate sector, it enables agencies to offer instant property details, schedule viewings, and offer personalized buying advice; 

Key features: 

• AI copilots
• 24x7 customer support
• Automated employee support
• AI-enhanced conversational commerce
• Generate high-quality leads
• App integrations
• Data encryption

5. Workativ#

AI chats can also enhance internal communication, and that's what Workativ enables you to do. You can solve employee IT issues instantly, powered by conversational AI and app workflow automation.

Turning your knowledge base into generative AI chats for user queries is also possible. Connect bots with apps to automate repetitive tasks to free your support agents. 

Key features: 

• Chatbot builder
• FAQ builder
• App integrations
• Sensitive data handling 
• Analytics
• Context switching
• Custom answers
• AI suggestions

Enjoy AI Chat Features#

As you can see, AI chats have multiple functions and can be implemented to assist in the buying process and help with post-sale support too. Besides, you can use AI chat to improve internal communication and automate various tasks. 

With JivoChat, you also count on an AI assistant who provides summaries for every conversation you have, catches trouble chats, and highlights recurring issues. Enjoy our free trial and explore our tools.